Dedicated to truly understanding your customers, products and markets, our Research + Customer Experience group operates as a full-service research firm, in-house. We can help create the right mix of research methodologies to provide the insight you’re looking for, offer a new perspective, and suggest the best direction for moving forward.
Our on-site Precision Experience Lab℠ was built with research in mind, from our focus on technology and functional layout to the extra perks that make observing a study more enjoyable. The space enables our team to provide unbiased, expert results.
- Customizable rooms for observation, focus groups, product and usability testing
- Remote and mobile options available – our wearable technology travels well
With over 2,100 square feet of dedicated customer research space, our lab allows clients to observe customer behavior in a state-of-the-art setting. Take the Virtual Tour or schedule a visit to our facility.
Custom Built, Never Prepackaged
Designed Around Your Budget and Time Constraints
Key Findings Include Detailed Actionable Solutions
An Award-Winning Customer Engagement Firm
Qualitative Insights can be Integrated with Analytics
In-Lab or In-Field Technology
During the development phase of its new mobile application, University Hospitals sought to thoroughly test the app to ensure a successful go-to-market launch.